A cracked windshield is more than an annoyance. It affects your visibility, and in a crash it affects how well your vehicle protects you. Michigan weather makes things worse, because road salt, freeze-thaw cycles, and sharp temperature swings can turn a small chip into a long crack. According to the Michigan State Police, a cracked windshield could fall under Michigan’s defective equipment statute and could result in a civil infraction citation.
Once you decide to replace it, the next question is who should do the work. Our Fenton location has served drivers in Genesee County since 2014, and Save On Auto Glass has been in business since 1998. For the full list of our services in the area, see our page on auto glass repair and replacement in Fenton.
7 Questions to Ask Before You Book an Auto Glass Company in Fenton
Here are seven questions worth asking any shop, and how we answer them at Save On Auto Glass.
1. Will You Come to Me?
A mobile visit saves you a trip, and it matters most when your car isn’t safe to drive. Ask whether the mobile service costs extra.
Our answer: Mobile service is free. We come to your home, workplace, or another convenient location. You can also visit our shop at 402 W. Silver Lake Rd. in Fenton. See how our mobile auto glass service works.
2. What Kind of Glass Will You Install?
Glass comes in different grades. OEM glass is made to the specifications of your vehicle’s manufacturer, while aftermarket glass is made by other manufacturers to fit your vehicle. Ask what you’re getting, and what the choice means for your car.
Our answer: We install both OEM glass and OEM replacement (aftermarket) glass. Which one fits best depends on your vehicle’s make and model and features like a windshield camera, and we’ll go over your options before we start.
3. Can You Recalibrate My Driver-Assist Camera?
Many newer vehicles have a camera behind the windshield for lane-keeping or collision-avoidance features. After a replacement, that camera may need recalibration so those systems work correctly. A shop that skips this step can leave you with safety features that don’t work as intended.
Our answer: We offer windshield camera recalibration when your vehicle needs it.
4. What Does the Warranty Actually Cover?
“Lifetime warranty” can mean very different things. Ask for the terms, who it covers, and what you need to make a claim.
Our answer: Our lifetime installation warranty covers defects in materials and workmanship for as long as you own your vehicle. That includes stress cracks, air noise, and leaks. You’ll need your purchase receipt, and the warranty is non-transferable and applies to the original owner. Read the full terms on our warranty page.
5. Do You Bill My Insurance, and What Will I Pay?
Windshield replacement is usually covered under comprehensive coverage, but policies differ. Ask whether the shop bills your insurer directly, so you aren’t left chasing a reimbursement.
Our answer: We bill your insurance company directly and help you with the claim. Fenton drivers with active full glass coverage may also qualify for an instant rebate of up to $100 on insurance replacements. The amount varies by vehicle and policy, and you can find the details on our Fenton page. Not sure what your policy covers? Read Does insurance cover ADAS calibration in Michigan and can insurance deny a windshield claim?
6. Are Your Technicians Certified?
Certifications show that a shop follows recognized safety and installation standards. Ask which ones, and who they belong to.
Our answer: Save On Auto Glass is a member of the Auto Glass Safety Council, NWRD Auto Glass Safety certified, Sika certified, and ASE certified, and we are a BBB-accredited business.
7. How Soon Can I Get It Done, and When Can I Drive?
Ask about scheduling, and about the safe drive-away time. The adhesive needs time to cure, and the right wait depends on the adhesive, the temperature, and your vehicle.
Our answer: Depending on availability, we can often schedule you the same day. Your technician will tell you exactly when it’s safe to drive, and we recommend avoiding car washes for the first 24-48 hours.
Ready to Book Your Auto Glass Service in Fenton?
Call us at 810-287-3239 or get a quote online. Hours are Monday to Friday 8:30-5:00 and Saturday 8:30-12:00. We’re closed on Sunday.
